Shipping Policies

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Free shipping for orders over $150

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at info@scentgiant.com with your name and order number, and we will look into it for you.

If you have any questions regarding our shipping policy or a late package, you may contact us using the live chat button or our contact us page.